Identify intents, channels and success metrics in a focused session
Configure Bedrock prompts and Lex flows, then validate with sample conversations.
Integrate with CRMs, ticketing and data sources; deploy across web, mobile or IVR.
Fine-tune responses, add new languages and track performance in CloudWatch dashboards.
Finance
Head of Support, ShopSmart
96 percent average intent match accuracy
50 percent lower support costs after go-live
Attorney Live’s small team fielded a growing stream of English and Spanish legal questions, which led to delayed responses, missed leads and no insight into unanswered queries.
Avahi built a three-week proof-of-concept that couples Amazon Bedrock with a vector database in an event-driven Lambda pipeline, instantly answering multilingual questions and flagging gaps for attorneys to review.
Secure, private subnet design with WAF and audit logs meets strict confidentiality needs
Prototype answered all test questions in two languages and identified unresolved queries for tuning
Production-ready architecture can scale from pilot to full client base without re-engineering
Deploy to web, mobile apps, Facebook Messenger, WhatsApp, SMS, voice IVR and custom channels via API.
Yes. We integrate with Amazon Connect, Zendesk and other platforms for seamless transfers with full conversation history.
All conversations stay inside your AWS account. We enable encryption in transit and at rest, plus role-based access control.
