Start a proof of concept

Delight customers and employees with AI-powered chatbots

Launch conversational assistants on web, mobile and voice channels using Avahi’s Bedrock and Amazon Lex expertise to cut support costs and boost satisfaction
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Why you’ll love Avahi chatbots

Natural language understanding handles complex questions in more than one hundred languages.
Seamless escalation routes tricky issues to live agents with full context.
Bedrock and Lex models run inside your AWS account, keeping data private and compliant.
No-code conversation builder lets business teams update flows instantly.
Pay for the queries you process, scaling from pilot to millions of users without re-engineering.
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How it works

01

Discovery workshop

Identify intents, channels and success metrics in a focused session

02

Prototype build

Configure Bedrock prompts and Lex flows, then validate with sample conversations.

03

Production rollout

Integrate with CRMs, ticketing and data sources; deploy across web, mobile or IVR.

04

Optimize and expand

Fine-tune responses, add new languages and track performance in CloudWatch dashboards.

Download Solution Brief

Industry use cases

Industry
Example use case
Retail and e-commerce
Product finder and order-status bot that reduces support tickets by 40 percent
Healthcare
Appointment scheduling and symptom triage assistant with HIPAA-grade security
Legal
Document intake bot that gathers case details and routes to attorneys
Manufacturing and supply chain
Parts availability bot that queries ERP systems in real time

Finance

Account balance and fraud alert bot with secure identity verification
Education
Virtual tutor that summarizes lectures and quizzes students
Media and entertainment
Fan engagement bot that delivers highlights and merchandise offers

What our customers
are saying

Our AI assistant now resolves 65 percent of tickets without human intervention, and CSAT is at an all-time high. Avahi made deployment effortless
quote 1

Renee Adams

Head of Support, ShopSmart

Key Result

96 percent average intent match accuracy

50 percent lower support costs after go-live

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Attorney Live Automates Client Q & A with an AI Legal Chatbot on AWS Bedrock

Challenge

Attorney Live’s small team fielded a growing stream of English and Spanish legal questions, which led to delayed responses, missed leads and no insight into unanswered queries.

Solution

Avahi built a three-week proof-of-concept that couples Amazon Bedrock with a vector database in an event-driven Lambda pipeline, instantly answering multilingual questions and flagging gaps for attorneys to review.

Results

Secure, private subnet design with WAF and audit logs meets strict confidentiality needs

Prototype answered all test questions in two languages and identified unresolved queries for tuning

Production-ready architecture can scale from pilot to full client base without re-engineering

Frequently
Asked Questions

Which channels can the chatbot support?

Deploy to web, mobile apps, Facebook Messenger, WhatsApp, SMS, voice IVR and custom channels via API.

Can the bot hand off to a human agent?

Yes. We integrate with Amazon Connect, Zendesk and other platforms for seamless transfers with full conversation history.

How is data secured?

All conversations stay inside your AWS account. We enable encryption in transit and at rest, plus role-based access control.

Talk to an AWS Expert

Ready to build your AI assistant?

No credit card required. An AWS Solutions Architect will respond within one business day.
No credit card required. An AWS Solutions Architect will respond within one business day.
No credit card required. An AWS Solutions Architect will respond within one business day.

Download Solution Brief