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Turn Missed Calls Into Booked Business with Voice AI

Always on AI voice agent that turns calls into outcomes, it qualifies, books or routes by your rules, with clean human handoff when needed, built on secure AWS for reliability at scale.
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Why you’ll love Avahi AI Voice Agent

Answer more calls without adding headcount, especially during peaks and after hours, so fewer customers land in voicemail.
Turn calls into outcomes, bookings, orders, or support resolutions, which lifts revenue and satisfaction.
Give your team breathing room, the agent handles routine tasks so people focus on high value conversations.
Deliver consistent service day and night, no lunch gaps or holiday gaps, with instant handoff to a human on request.
Automated confirmations and follow ups become fewer no shows and fewer open issues.
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How it works

01

Connect and route

We link your phone system, forward peaks and after hours to the agent, sync calendar, CRM, and ticketing.

02

Configure and control

Add intents, FAQs, hours, pricing, and service areas, set booking windows, routing, and human handoff rules.

03

Integrate and automate

Auto create leads or tickets, send confirmations and reminders, log call reasons and outcomes, view real time analytics.

04

Launch and scale

Guided AWS setup with encryption, access controls, and audit logs, start with one line or team, expand as results come in.

Watch a 90 second overview

What our customers
are saying

Our AI assistant now resolves 65 percent of tickets without human intervention, and CSAT is at an all-time high. Avahi made deployment effortless
quote 1

Renee Adams

Head of Support, ShopSmart

Key Result

96 percent average intent match accuracy

50 percent lower support costs after go-live

frame 85 9

Hospital Revenue Platform Launches HIPAA-Ready Voice AI on Amazon Connect

Challenge

A healthcare startup needed a compliant, scalable way to answer and route patient calls, accelerate follow-ups, and support remote staff without building a call center from scratch. 

Solution

Avahi stood up an Amazon Connect cloud contact center as the voice front door, which was deployed on a Well-Architected AWS foundation that also leveraged AWS HealthLake and Amazon WorkSpaces for healthcare data and secure agent access.

Results

Omnichannel patient outreach and intelligent call flows on Amazon Connect, ready to qualify, book, or route by business rules.

Secure, cloud-native operations aligned to healthcare needs using HealthLake and WorkSpaces (PHI stays in your AWS account).

Faster go-to-market: no on-prem telephony - queues, IVRs, and analytics configurable in days.

Elastic scale for peaks and after-hours, with centralized recordings and metrics for QA and optimization.

Frequently
Asked Questions

Will customers actually use it?

Yes for routine tasks in most environments, the agent is brief and helpful, and during business hours callers can transfer to a person immediately on request.

Does it replace my team?

No, it handles repetitive calls and captures details so your people can focus on high value conversations and complex situations.

Is it secure and private?

Yes, we use encryption in transit and at rest, role based access, and auditability, with clear data retention controls, the platform runs on AWS for reliability.

How fast can we launch?

Most teams connect phones and core systems, configure common intents, and go live on a focused use case quickly, then expand based on results.

Can it handle accents or multiple languages?

Yes, it handles diverse speech patterns well and can offer multilingual options based on your audience.

What does it integrate with?

Phone systems, calendars, CRM, and ticketing tools. We can build any custom integrations you are looking for.

Ready to answer every call and win more business?

No credit card required. An AWS Solutions Architect will respond within one business day.
No credit card required. An AWS Solutions Architect will respond within one business day.